About the Course
Conflict management is often at the heart of office tensions as well as issues outside of the workplace. This course will cover how to remain calm in any situation as well as how to identify the root of common interoffice problems. Students will learn strategies for arguing your case and how to deal with logical fallacies in order to find the ‘win-win’ in any situation.
Students will also learn conflict avoidance strategies and will hone their skills in class with practice situations, including interviews and e-mails.
Path Student, August 2020
“These classes are organized very thoughtfully and provide a great foundation in each of the Badge categories for one to work on one subject over three courses to improve upon that skill. The instructors have all been very well prepared and knowledgeable, and I have found them to be available when I have a question or need clarification on something.”
Conflict Resolution is the second course in our Person to Person badge. Though students may take these in any order, we do recommend starting with Emotional Intelligence, then proceeding to the next two courses in the badge: Conflict Resolution, followed by Leadership and Followership. Students may choose to complete a badge in its entirety, or simply elect to take one or two courses from that badge that most address their professional development needs.
This course is 4 weeks long. Each week, you will have two 1-hour sessions of live instruction, and then 1-2 hours of homework. That means a total time commitment of no more than 12-16 hours! This length of time allows students to fully explore the course topic and develop strong foundational skills without having to commit to a lengthy training program.
Plus, you won’t need any fancy equipment to participate. As long as you have a computer and an Internet connection, you can be a Signum Path student. Our program uses GoToWebinar conferencing software for live class sessions. Through the GTW interface, you can ask questions and submit comments to your instructor. The instructor can also allow audio for individual comments or group discussions, depending on the needs of the course. Video sharing is also available for demonstrations, presenting assignments, and other interactive elements.
This course will also use a Google Classroom that you will access through a Signum-provided email address. In that classroom space, you can view and submit assignments, check the course schedule, and discuss ideas with your instructor and fellow participants.
Conflict Resolution course cost: $225 for individuals / $495 for companies
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